Russian Tourist

A Russian Tourist Caused Chaos at a Bali Cafe Due to Displeasure with Staff Treatment

Share:

On 20 December 2023, a video surfaced showing @mssoerang capturing a Russian tourist causing chaos at a Bali cafe on CCTV. Upon investigation, it was found that the Russian woman refused to comply when the staff informed her of the need to vacate the cafe within 30 minutes due to an unexpected reservation scheduled for 7 PM local time.

As per @hallo.denpasar’s account, the sequence of events unfolded with the Russian tourist arriving at 6:15 PM local time and placing multiple food orders. Shortly after, the staff requested her to relocate to the outdoor cafe area as they had received a 7 PM reservation and intended to set up a table by 6:45 PM local time.

 


Nevertheless, the Russian tourist hesitated to leave and objected to what she perceived as the staff’s impoliteness, demanding to speak with the cafe manager in an angry tone.

Shortly afterwards, CCTV footage captured a staff member attempting to relocate the woman’s drink to an outdoor area, provoking her. Subsequently, the woman promptly hurled the plate onto the floor, prompting one of the staff members to react by pushing her.

Numerous individuals expressed regret in the comments section over the cafe’s unprofessional and impolite behaviour towards its visitors. Additionally, the CCTV footage depicts a staff member pushing the Russian tourist, escalating the chaos.

@meisiechi08 commented “If you had a reservation, why not inform her before she sat down? I’d be annoyed too if I were in the Russian tourist’s place. It’s like not feeling appreciated 😢😢.

We need to respond wisely to the situation. The CCTV helps us distinguish right from wrong. Restaurants and cafes should provide announcements and information upfront about reservations or seating arrangements. I echo the sentiments of others.

The foreign tourists in the video have every right to feel upset and emotional due to the lack of communication from the cafe. The Russian tourist had already received her drink when it was abruptly taken away by a staff member. The cafe should handle customer situations calmly. Upholding hospitality is crucial. Maintaining good public relations is vital for our cafe’s image. Let’s act wisely,” commented @ms_dianhandayani.

Interested in this topic? Check out our other articles from Social Expat!

Related News

The Indonesian Judicial Commission said that Bali is one of the areas of concern in the legal mafia practice. Bali ranks 10th in the Judicial Commission’s ranking of areas where legal mafia practices are indicated. Head of Inter-Agency Relations and Information Services of the Judicial Commission, Mukti Fajar Nur Dewata, revealed that Bali is among […]

Tebet Eco Park in South Jakarta won the Seoul Design Award 2024, which was held on Friday, October 25, 2024. The victory is known through the official Instagram social media account @seouldesignaward, where Tebet Eco Park is written as one of the Main Prizes Winners of the Seoul Design Award 2024. In their upload, a […]

Heavy rains that poured down on Bandung Regency from afternoon to evening on Tuesday, November 5, 2024, caused severe flooding in several areas, including Cikupa Village, Bojongmanggu Village, and Pameungpeuk Subdistrict. The flood that hit turned out to bring its own story. A video showing a fried chicken cart being dramatically swept away by the […]

Raja Ampat, located on the western tip of Papua, not only captivates tourists with its extraordinary marine beauty but also offers a variety of stunning natural tourist destinations. According to National Geographic, this beauty also makes Raja Ampat in Indonesia one of the best destinations in the world in 2025. Who doesn’t know National Geographic […]

Indonesia Guide

Just For Fun

Write For Us

Exclusive Promotions

Event Gallery