Business Practices in Indonesia – Nowadays, foreign businessmen have invested and conducted business in Indonesia in large numbers. However, those who desire to conduct business in Indonesia must be aware of a number of issues due to its diverse cultures and languages. The diverse perspectives and methods of conducting business are somewhat unique from those of other nations. You should be familiar with Indonesian business etiquette before launching your venture.
The following are some common business techniques that are primarily used in Indonesia:
Knowing the Identity and Customs
To begin with, conducting business in Indonesia unquestionably requires an understanding of Indonesian society and culture. You also need to understand more about Indonesia’s interests before making a marketing or business plan. The official national language is Bahasa Indonesia. However, Indonesians are also proficient in English for conducting business with foreigners.
Problem Solving in Indonesian Business
Indonesian people come up with ideas since they want everything good and beneficial. They address the majority of their problems through dialogue and compromise because their nation is a democracy.
Evaluation of Performance
Performance evaluations are used in Indonesia in all spheres of life, including business. However, performance evaluations are based on corporate cultures since it varies from one and another company. Due to that thing, everyone has consistently been reminded of this important fact in order for them to work with high discipline, both individually and as a team.
Negotiation in the Business Life
Elders and senior citizens are highly regarded in Indonesia and may speak first or for longer periods of time than others. However, it is not impossible for others to speak as well; simply wait your turn. In some negotiation situations, remaining silent might be really beneficial. In Indonesian commerce, “hard-bargaining” is not practiced.
Connections with Customers
Customer relationships are frequently long-term ones in Indonesia’s business. The foundation is the continual trust that has already been built since a solid business partnership is essential for every kind of enterprise.
The Decision-Making Process
Decisions are decided using a hierarchical notion, similar to several other nations, after some deliberation and consensus-building, as well as voting if necessary. But the authority to make judgments legally binding rests with the superiors. That’s why the majority of Indonesians will give it careful thought and discussion before making decisions.
Dining with Colleagues or Clients
There are occasional social gatherings in business that clients or colleagues must attend. The event is typically held to build more relationships or network with other colleagues. During dining time, refrain from discussing business at the dinner table unless the host brings it up. In Indonesia, the person who extends the invitation is typically the one who foots the check.
Those are some business practices that you should definitely be familiar with. It is hoped that both Indonesians and visitors to the country always uphold the positive practices and cultures that are advantageous for trade. Check our Indonesia Work Culture to know more about how business is running here. And don’t forget to check other article for more information about Indonesia, Jakarta and Bali